Strategic Account Manager

ABOUT US: Intellijoint Surgical 

At Intellijoint Surgical, our mission is simple: We are committed to improving patients’ lives by providing every Orthopaedic Surgeon and their Care Team, access to effective, easy-to-use technologies. We’re achieving our mission by challenging the status quo.  

With over 60,000 procedures supported worldwide - and counting - we’re just getting started. We’re disrupting the orthopedic space with innovative technologies and an open platform that empowers surgeons and healthcare systems to make more strategic, holistic purchasing decisions. If you thrive in an environment that values cutting-edge technology and forward-thinking strategies, this is the place for you. 
 

THE ROLE 

We are seeking an experienced Strategic Account Manager to help continue our growth trajectory and drive deeper market penetration through continued adoption of our innovative technology. As the face of Intellijoint Surgical in Midtown Manhattan, you will build strong relationships with surgeons, their care teams, and our industry partners at 4 primary locations ensuring that our technology continues to be the go-to solution for hip and knee replacement procedures.  

Are you ready to make a big impact in a fast-growing company? Be part of a team that is rapidly expanding across the market and disrupting the industry. 
 

WHAT YOU WILL DO 

• Manage Key Accounts: Build and maintain relationships with surgeons, hospital staff, and other healthcare providers. You’ll provide expert guidance and training to ensure independent use of our products and continues customer satisfaction. 

• Expand Accounts: Work with current customers to deepen their use of Intellijoint’s products. You’ll also team up with distribution partners to make sure everything is running smoothly. 

• Train Surgeons and OR Staff: You’ll deliver top-notch training to surgeons, nurses, and OR staff, making sure everyone knows how to use our tech safely and effectively. You’ll also provide support during select surgical cases as needed. 

• Stay Accountable: Keep the lines of communication open. You’ll report back to the Regional Sales Manager and your peers on new business pipeline projections and utilization using our CRM tools. 

• Drive Product Improvements: Collaborate with our Product Specialist team to bring back customer feedback and spot new opportunities for growth. 

• Handle Inventory & Logistics: Ensure equipment and assets are where they need to be. This includes delivering trays and consumables to facilities and helping with system updates and setups. 

• Lead New Business Generation: You’ll lead complex sales activities involving multiple decision-makers, generate leads, do product demos, work with legal teams to finalize contracts, and ensure long-term satisfaction post-sale. 
   

WHAT DOES SUCCESS LOOK LIKE? 

• You meet (and exceed) your goals each and every quarter. 

• The number of hospitals and systems using Intellijoint has increased. 

• You have deepened the relationships with existing key accounts. 

• Surgeons, Nurses, and OR staff are trained and knowledgeable to use our tech safely and effectively.  
   

WHAT YOU WILL NEED 

• 3 - 5+ years of documented sales success in the medical device, medical technology, or orthopedics sector. 

• Or 8+ years of sales experience with a consistent track record of exceeding targets within a technical field. 

• A solid understanding of anatomy is a big plus! 

TRAVEL REQUIREMENTS 

• A valid driver’s license, vehicle insurance and access to a vehicle.  

• A passport for occasional travel between the U.S. and Canada. 
   

PHYSICAL JOB REQUIREMENTS 

• Frequent two-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level. 

• Sitting, standing and/or walking for up to eight plus hours per day. 

• Ability to wear 7-9 lbs of lead for extended periods of time while in the Operating Room.  

• Environmental exposures include eye protection, infectious disease and radiation. 

• Ability to navigate tight spaces within an Operating Room. 

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer. 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

WHAT YOU CAN EXPECT 

• A dynamic, growing company focused on patient outcomes. 

• A competitive compensation package, including performance-based incentives. 

• Plenty of opportunities for career growth and development. 

• A high-energy, collaborative environment where work-life balance is valued. 
   

At Intellijoint Surgical, we’re committed to creating a welcoming and inclusive workplace. We hire based on qualifications, regardless of age, race, gender identity, or any other protected status. If you need accommodations during the application, or recruitment, process, just let us know at [email protected], and we’ll make sure your needs are addressed confidentially.